Introduction

At Link-UP Solutions LLC (“we,” “our,” or “us”), we are committed to safeguarding and respecting your privacy. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, website, and any other contact points related to us. We strive to ensure that any information you provide is handled in accordance with applicable privacy laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

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Disclaimer: No Legal or Medical Advice

Link-UP Solutions LLC is not a law firm, healthcare provider, or insurance agency. We do not offer legal or medical advice, diagnoses, treatments, or professional services of any kind. Any legal, medical, or other professional services you may receive are provided exclusively by third-party professionals to whom we may refer you. Our role is limited to connecting you with those professionals. The data we collect and process is solely used to facilitate this connection and is not intended to provide legal or medical guidance.You are responsible for independently verifying the qualifications and credentials of any legal or medical professional you may engage with through our referral services. Link-UP Solutions LLC does not guarantee or warrant the accuracy, quality, or results of any third-party services.

Information We Collect

We may collect and process the following personal information:

• Personally Identifiable Information: Name, address, phone number, email address, date of birth, and other data you provide voluntarily.

• Financial Information: Bank or credit card details when you make payments through our services.

• Technical Data: This includes IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, timestamp, and navigation data.

• Usage Data: Details about your interactions with our website, such as pages viewed, clicks, session duration, etc.

• Sensitive Information: In certain cases, we may process information related to your health or other sensitive data categories, as necessary to provide our services (e.g., in the context of accidents and legal claims).

Purpose of Data Processing

We use the information we collect for the following purposes:

• Service Provision: To process your requests and provide lead generation, connection with medical and legal professionals, and any other required assistance.

• Communication: To contact you regarding our offers, services, inquiries, and customer support.

• Legal Compliance: To fulfill legal and regulatory obligations.

• Service Improvement: To analyze and improve our products, services, website, and operational processes through data analysis.

• Direct Marketing: To send communications about promotions, services, or products that may interest you, provided you have consented to receive such communications.

Legal Bases for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have given explicit consent to the processing of your personal data.

• Contractual Necessity: When processing is necessary to fulfill contractual obligations.

• Legitimate Interest: To improve our services, develop new products, and ensure the security of our systems.

• Legal Obligation: To comply with laws, regulations, and legal requests.

Disclosure of Information to Third Parties

We will only share your personal information with third parties under the following circumstances:

• Service Providers: Partners who assist us in operating our business (e.g., data hosting, payment processing, legal services) that are contractually obligated to protect the confidentiality of your information.

• Legal Compliance: Where required by law or to respond to legal processes, protect our rights, or investigate illegal activities.

• Mergers or Acquisitions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to prior notice.

International Data Transfers

If it becomes necessary to transfer your personal information outside of your country of residence, we will take appropriate steps to ensure that your data is treated with the highest standards of security and in accordance with this privacy policy and applicable laws.

Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once no longer needed, your data will be securely deleted.

Information Security

We implement appropriate technical and organizational security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

Your Rights

Depending on your location and applicable laws, you may have certain rights concerning your personal data:

• Access: Request access to the personal data we hold about you.

• Rectification: Request correction of any inaccurate or incomplete data.

• Erasure: Request deletion of your personal information unless we are required to retain it by law.

• Restriction: Request restriction of processing under certain circumstances.

• Data Portability: Request to receive your personal data in a structured, commonly used, machine-readable format.

• Objection: Object to the processing of your data based on our legitimate interests.

• Withdraw Consent: Withdraw consent at any time for data processing based on your consent.

To exercise these rights, please contact us at manager@linkupsolutions-us.com  or call us at 786-968-8675.

Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on our website, and significant modifications will be communicated to you directly.

Contact Information

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Link-UP Solutions LLC
Address: 6100 Waterford District Dr, Suite 455, Miami, Florida 33126
Phone: 786-968-8675
Email: manager@linkupsolutions-us.com